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Customer Service Manager - New Home Builder

Job Title: Customer Service Manager - New Home Builder
Contract Type: Permanent
Location: Brisbane
Industry:
Reference: 971881MEL
Contact Name: Melissa Fraga
Contact Email: melissaf@foundationrec.com.au
Job Published: May 21, 2020 09:46

Job Description

This well-known, forward thinking Residential Builder has over 20 years industry knowledge. With a set plan and strong focus on the future, they are now looking to recruit a like-minded and high performing Customer Service Manager who offers a strong background in working with Project/New Home Builders.

In this role you will be responsible for –
  • Liaising with clients, consultants, councils and relevant authorities throughout the progress of the build to identify and discuss any issues, complaints, changes or updates.
  • Manage client folders, contracts and other documentation as required
  • Lead the Customer Service/Administration team
To be successful in this role you will have –
  • This role will suit someone who is resilient and has strong organisation skills, can prioritise, work under pressure and be solutions focused
  • Minimum of 3 to 5 years' experience in a similar role within a volume residential building environment 
  • High level of attention to detail 
  • Ability to achieve deadlines 
  • Resilient personality
 Key Characteristics –
  • Passion for the building industry and a strong focus on customer service
  • Strong attention to detail 
  • Natural ability to want to help and solve problems 
  • Organisation, time management, communication skills and being proactive are key components to the role
What's in it for you?
  • Generous base salary plus superannuation
  • Stable careered role with a reputable and long term established builder
  • Supportive team environment and management
  • Onsite parking 
If you meet the above requirements and are interested in discussing further please call Melissa Fraga on 0424 705 317, alternatively email melissaf@foundationrec.com.au or APPLY now.